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EndTrust sets itself apart with a superior philosophy and process. Our non-negotiation philosophy is unprecedented as well as our process to execute that philosophy with exceptional results.
Reasons Not to Negotiate Residual
- Creates a conflict of interest with dealer body.
- Only licensed dealers buy and trade in the wholesale market.
- Lessees are retail customers and as a rule, cannot replace their vehicle for less than residual value, which is almost always less than retail.
- Increases telephone traffic by as much as 30%-40%!
- Because maturing lease vehicles are typically not seen by the lessor, the low mileage nice vehicles are often purchased and the rough units come back to be sold at auction!
- Inhibits the consistent effectiveness of a pre-termination program!
- Erodes used vehicle pricing!
Process
- Letter and Telemarketing Campaign
- Full residual payoffs
- Limited strategic residual reductions when residual is above projected retail value
- Collection of all bank fees
- EndTrust will collect 100% of contract and other outstanding fees, e.g. disposition fees, late fees, parking tickets, etc.
- Lease-End consultant handles on average 300 account maturities per month, with contact every 10-20 days
- Lease-End drivers, as a rule, commit inside 90 days from maturity
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